Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.romevaticancity.com website (the “Service”) operated by Rome Vatican City (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The Service and its original content, features and functionality are and will remain the exclusive property of Rome Vatican City and its licensors.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Rome Vatican City.
Rome Vatican City has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Rome Vatican City shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
These Terms shall be governed and construed in accordance with the laws of India without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
“Rome Vatican City” reserves the right to cancel or modify any of your tours at any time for mitigating circumstances beyond our control. This may include strikes, bad weather, government rules, the tourism policy of Italy, and many other unavoidable situations.
If any of those situations arise below listed options may be suggested,
If you arrive late at the meeting point or do not show up on the tour day, you will lose that tour opportunity and won’t get any refund for that tour. Subject to availability and Tour type we may refer you to another tour time, but you must pay the full price for the ticket and the tour guide.
Certain tours exclusively follow the “No refunds or exchanges” Status, under which no refund or cancellation will be possible. You are highly encouraged to check the cancellation policy stated in the appropriate Tour “Important Information” section to understand the tour cancellation and refund status.
***At the time of your booking, you must always check the cancellation policy stated in the appropriate “Important Information” section. No refunds are available once the Tour has commenced.
Unless the tour stated any additional rates or fees (such as Hotel pickup/drop-off), the Cancellation Policies listed below apply to all tour reservations. Please carefully review the tour booking and Important Information section prior to confirming your booking. Please know that Rome Vatican City will always adhere to individual tour policies when applicable.
Cancellation Time |
Refund Policy |
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Cancellation made 72 hours or less before the start of the activity or in case of no-show
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Non-refundable
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Cancellation made before 72 hours (In Advance)
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You may receive a partial refund. This doesn’t apply to non-refundable tours or tours that have different cancellation policies. Kindly check the ‘Important Information’ section of the individual tour before canceling any tour.
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***Please note that cancellation fees will be calculated based on the date we receive your cancellation request via email and the tour start date.
***All the cancellation requests must be made directly with Rome Vatican City.
Your tour cancellation request will be processed within one to seven business days. Verbal, over the phone, or voice mail requests will not be acknowledged. Please send us an email with the correct reason for canceling the trip or call us.
Due to the Covid-19 pandemic, the Italian Law may affect the tour date, time, refund, and cancellation policy. Please note that our standard booking terms and cancellation policy are still in effect. Kindly check out the guidelines and restrictions while deciding to book or cancel any tour.
If you have any questions about our Tour Cancellation Policy, please email us (support@romevaticancity.com) before making any tour reservations.
Rome Vatican City has the right to modify the conditions of this Refund and Cancellation Policy from time to time. In the case of such changes, the new rules will be applicable to any tours that are booked after the new rules take effect. Please feel free to contact us via email at support@romevaticancity.com if you have any more questions concerning our cancellation policy.
Note: RomeVaticanCity.com and its affiliates are not the official websites of the Vatican Museums. The prices shown here on this website are higher than the official price. The price covers tour operation costs, marketing etc.
If you have any questions about these Terms, please contact us.
